Service does not start or exits immediately

Symptom

The SUM 20.0.0 (Beta) service remains stopped or terminates unexpectedly after you attempt to start it. The service does not stay active and might terminate without clear indication. Logs might show initialization issues.

Cause

The issue can occur due to insufficient privileges, invalid configuration settings, or missing dependencies required by the service.

Action

  1. Verify that the service account has the required privileges.
  2. Review the service logs for error messages.
  3. Validate the configuration file syntax and file paths.
  4. Start the service again and review the logs.